Health Tech — US
HealthBridge
A US health tech company needed a patient-facing portal that met HIPAA requirements, integrated with their existing EHR system, and could scale to handle their network of 200+ clinics.
Year
2024
Timeline
14 weeks
Category
product
Results
50,000+
Active patients
200+
Clinics onboarded
-45%
Appointment no-shows
4.8/5
Patient satisfaction
The challenge
What they needed.
Their existing portal was built in 2018 on a legacy stack, with no mobile experience, and didn't meet updated HIPAA requirements. Patients were calling clinics instead of using the portal, costing $12 per phone interaction.
Our approach
What we built.
Built a modern Next.js application with Firebase for real-time updates and notifications. Implemented row-level data isolation for HIPAA compliance, integrated with their HL7/FHIR-based EHR system, and built a responsive design that works seamlessly on mobile. Added automated appointment reminders that reduced no-shows by 45%.
Product
Tech stack
Built with.
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