PulseWell
PulseWell
A Telehealth SaaS Platform was spending $1K/month on paid system to manage patient and appointment. They needed a redesign of the current system with modification according to their requriment that reduce the cost and dependency on third party application.
Year
2025
Timeline
3 weeks
Category
product
Results
1.2% → 5.3% (4.4x growth)
Conversion rate
42%
Bounce rate reduction
+180%
Time on page
12x
ROI (first month)
$1K+
Monthly cost savings
The challenge
What they needed.
The existing system led with features instead of outcomes, had no customization, and the customer experience was broken. They were burning monthly to manage their ongoing appointment.
Our approach
What we built.
We designed and developed a fully customized telehealth SaaS platform tailored to their workflow. The new system streamlined patient onboarding, appointment scheduling, and communication—eliminating reliance on costly third-party tools. With a conversion-focused UX, faster performance, and data-driven improvements, the platform became scalable, efficient, and cost-effective.
Product
Tech stack
Built with.
“This transformation completely changed how we operate. Within weeks, we saw massive improvements in conversions and user engagement. The platform paid for itself almost immediately.”
James Mitchell
Head , PulseWell
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